The Excis Service Desk is the single point of contact between Excis and the customers, and efficiently handles all requests and services from swivel chairs to NOC (Network Operation Center). We are an ITIL certified company, and our service desks are focused on applying these standards to their quality of handling approximately 8000-10,000 tickets per month within our 24/7 multilingual team. We aim to support and solve all your international IT needs seamlessly. The multilingual Global Services desk at Excis provides outsourcing services to small and medium enterprise sized businesses worldwide. When problems cannot be resolved remotely, our world-class ITIL-focused helpdesk offers onsite support in a vast number of locations worldwide! Service desk outsourcing is one of the core offerings at Excis. An outsourced service desk allows you the freedom to focus on your core competencies while giving your employees and customers exceptional service desk experience, at a fraction of the cost. The strategic geographical positioning of our service desks ensures that you receive stellar service at exceptional prices. This is the Excis difference!